Yes, I will share with you specific software to avoid for certain reasons.
This program is software agnostic, but we will talk about the most popular chatbot platform out there.
When should you use Chatfuel?
When should you use Intercomm or Live Chat or Drift?
When should you use Dialogflow or is ManyChat the best option?
Every application you use or integrate makes your bot smarter, but also more complicated.
Do you have a developer on-board to help you or no?
What are the main questions you need to know before signing up for your your first bot builder program?
Are you needing Live Chat, are you needing something that does not use Facebook Messenger?
Are you clear about where you traffic is coming from and does the quantity justify your reasoning for building a chatbot?