Yes, I will share with you specific software to avoid and the reasons why.
This program is software agnostic, but we will talk about the most popular chatbot platform out there.
When should you use Chatfuel?
When should you use Intercom or LiveChat or Drift?
When should you use Dialogflow or is ManyChat the best option?
Every application you use or integrate makes your bot smarter, but also more complicated.
Do you have a developer on-board to help you or no?
What are the main questions you need to know before signing up for your first bot builder program?
Do you need LiveChat, or do you need something that does not use Facebook Messenger?
Are you clear about where your traffic is coming from and does the quantity justify your reasoning for building a chatbot?